Privacy Policy
This Privacy Policy describes how this website is managed with regard to the processing of personal data of users who visit it or use the services offered.
The processing of personal data is carried out in compliance with applicable law, in particular Regulation (EU) 2016/679 (GDPR), and is based on the principles of lawfulness, fairness, transparency, purpose limitation, and data minimization.
DATA CONTROLLER
The Data Controller is:
Venice Bag Transfer di Fabrizio Paolo Pio Stravolo
VAT Number: IT05001490274
Address: Via Giacomo Matteotti 44, 30031 Dolo (VE), Italy
Email: info.venicebagtransfer@gmail.com
TYPES OF DATA COLLECTED
The website collects personal data voluntarily provided by the user through contact forms and direct communications, including contacts via WhatsApp.
The data collected includes first name, last name, email address, phone number, company name, and any information entered in the description field.
In addition, while browsing, technical and website usage data may be collected, such as IP address, device information, browser used, and data related to browsing behavior.
PURPOSE OF THE PROCESSING
Personal data is processed for purposes related to the provision of the services offered and, in particular, to respond to requests submitted through the website, provide information and quotes, manage reservations and the provision of luggage transfer and storage services, as well as to offer assistance to users and guests.
Subject to the user’s consent, the data may also be used for marketing purposes, such as sending promotional communications, newsletters, and service updates via email or other communication tools, including messaging systems.
LEGAL BASIS FOR PROCESSING
Data processing is based on the user’s consent, on the implementation of pre-contractual measures taken at the data subject’s request, and on the performance of a contract to which the data subject is a party.
For marketing activities, the legal basis is the user’s explicit consent.
METHODS OF PROCESSING
Data processing is carried out using IT and telecommunications tools, with procedures strictly related to the stated purposes and by adopting appropriate security measures to ensure the protection of data from unauthorized access, loss, destruction, or improper disclosure.
DATA RETENTION
Personal data is retained for the time strictly necessary to achieve the purposes for which it was collected and, in any case, until the data subject requests its deletion, unless required by law to retain it for a longer period.
DISCLOSURE TO THIRD PARTIES
Data may be disclosed to third parties that assist the Data Controller in managing the website and providing services, including technology service providers, hosting platforms, customer relationship management (CRM) tools, email services, and communication tools.
These include, by way of example, providers such as Wix for website and CRM management, email services, and communication platforms such as WhatsApp Business.
The data may also be processed by collaborators or personnel authorized by the Data Controller, who have been duly trained and are bound by confidentiality obligations.
TRACKING TOOLS
The website uses analytics and marketing tools, including Google Analytics, Meta Pixel, Google Ads, and TikTok, to monitor traffic, analyze user behavior, and improve the services offered, as well as for promotional activities.
The use of these tools may involve the collection of browsing data and information regarding website usage.
RIGHTS OF THE DATA SUBJECT
The user has the right to obtain confirmation as to whether or not personal data concerning him or her exist and to access such data, as well as to request their rectification, erasure, or restriction of processing.
You also have the right to object to the processing, to request data portability, and to withdraw your consent at any time, without affecting the lawfulness of processing based on consent given prior to withdrawal.
Requests may be sent to the Data Controller via email at the address indicated in this privacy policy.
MINORS
The website and the services offered are not intended for minors under the age of 18. The Data Controller does not intentionally collect personal data relating to minors.
CHANGES TO THIS PRIVACY POLICY
The Data Controller reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page and will take effect upon publication.